Benefits of Computer Systems Monitoring

Computer systems are a key component for a company to function, because they must be able to respond in all kinds of situations.

To avoid breakdowns or potential errors, it is vital that the company has systems monitoring, as it is responsible for managing and providing various advantages to the company's operation and growth, such as incident prevention and timely problem detection, cost savings, time savings, savings in company hardware resources, and improved customer service satisfaction. The company needs a monitoring system based on processes, memory, storage, and network connections, like the one you can contract with Apen. We call it Premium Maintenance It consists of the computer maintenance of the IT elements of companies, focusing on the monitoring of systems, prevention and our experience, with the aim of reducing risks, expenses and improving service.

What does Apen's Premium Maintenance include?

This high-quality service is tailored to the needs of each company based on its specific situation and characteristics. Thanks to the work of top professional IT technicians, Apen's Premium Maintenance is a high-quality service that includes:

• Corrective services
• Preventive services
• Telephone support with first and second level remote services
• Initial audit services and improvement plan
• Equipment loan
• Regular technician
• 4-hour response time for emergencies
• Standard hourly coverage 5x10
• Inventory management
• Travel included

It is an IT maintenance service that allows the company to control expenses, through a fixed price, prevent and optimize services, have user support, have more response and solution time and include hours, travel and loans.

Benefits of monitoring your company's computer systems

• You will be able to access the status of computer systems in real time
• Quickly detect where the problem originates
• Access information on the status of the company's facilities and check the condition of its IT assets
• Improve the efficiency and effectiveness of system maintenance tasks
• Configure events and alarms
• Take inventories
• Plan growth based on the actual use of the systems
• Reduce costs

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