Channels of
communication
live
To make it easier and more effective to contact the right person.
Easy and effective communication
In addition to giving a personalized service With the personal contact of your sales representative, we provide you with the necessary channels, so that it is always easy and effective to contact the right person.
Customer service center
cau@apen.cat
938 606 220 + extension 2
For inquiries or reporting of computer system incidents.
a3ERP Technical Service
a3erp@apen.cat
938 606 220 + extension 2
To make inquiries or report incidents related to the management software.
Business inquiries
comercial@apen.cat
938 606 220 + extension 1
To contact our sales department for advice or to report sales issues.
Administration inquiries
administracio@apen.cat
938 606 220 + extension 3
For accounting and billing inquiries.
Logistics
logistica@apen.cat
938 606 220 + extension 1
To check the delivery status of products or transport incidents.
Quality
qualitat@apen.cat
938 606 220 + extension 3
We would like to know your opinion, suggestion, or complaint.
Contact us or visit us
at this time
From 8:00 a.m. to 6:00 p.m., Monday to Thursday
From 8:00 a.m. to 3:00 p.m. on Fridays
Meet us in person
Head Offices
Les Franqueses del Vallès
Congost shore, 48 • PI Congost, sector V
08520 Les Franqueses del Vallès • Barcelona
Commercial Delegation
Barcelona
Avinguda Diagonal, 131 • 08018 Barcelona
