Technical service
advanced
Ticket
Advanced service management solution for SMEs, designed to meet the requirements of a SAT (Technical Assistance Service).
Professional technical service management software for SMEs
100% integrated with:
Ticket and service management
View, from a central console, the status of all your technical support tasks and manage response time, claims, importance, etc…
Optimize your resources to the fullest.
Move services in real time to your SAT's external or internal calendars and plan schedules by team.
Guarantees the best service
Offer your customers greater visibility through the customer portal. Optimize inventory and preventative maintenance to outperform your competition.
All your technical service information at a glance
Customer web portal
from Tiquea
He web portal for customers It is a specific module for to make communication with the client as easy as possible.It can be customized with your company's corporate image and is compatible with multi-company users.
Once inside, customers will be able to consult details of their contracts, services completed, view tickets, View tasks and filter them by date or status, view services, claim pending tickets, create new tickets and include documentation (photographs) in the same.
Tiquea has an Android app for use by on-site technicians.
Our Android app integrated ticketing module with a3ERP It allows us to synchronize and introduce services and their full features from our mobile device.
With our professional technical service management software you can manage all tasks through multiple calendar views and it allows us to work offline.
Tiquea is the most complete solution for technical services integrated with a3ERP
Do you want to know more about our integrated modules with a3ERP?
We help you find the ideal option to optimize your business.
