Apen is an IT company based in Granollers that offers IT services to all types of businesses in Granollers and the province of Barcelona. We are experts in computer maintenance and providing the technological solutions that companies need to improve their productivity. From the moment we begin working with a company, we consider ourselves their IT department, operating externally but with the same commitment as an in-house department.
We can offer ongoing IT maintenance plans or address any urgent issues your company may be experiencing. Our service includes emergency support and assistance, on-site IT technician visits, and loaner computers if any of your equipment is down and needs repair, ensuring your business doesn't suffer any downtime.
What are the most frequent problems we solve as an IT company?
We take care of solving any problem your computer equipment may have; among the most common problems we find:
Security issues:
Whether for external or internal threats, at APEN we will analyze your computer systems to ensure they are free of any malicious software or files (Trojans, spyware, malware, viruses in general, etc.). Once detected, we proceed with their removal. We install and configure the most powerful antivirus software on the market, tailored to your specific needs. We recover lost data and implement a backup system so your computer systems can be restored with maximum efficiency and effectiveness.
Hardware Problems:
If your computer is older, it likely has some outdated or damaged hardware components. Our mission is to identify these and replace them with optimal performance. With our IT maintenance plans, we'll regularly check your equipment to ensure it's delivering peak productivity.
Software Problems:
Whether your team has outdated software that needs updating, or you require new software programs to improve your company's productivity, at APEN we take care of it.
Computers often accumulate unnecessary files (often referred to as "junk files") that need to be detected and deleted. Otherwise, these files will consume your computer's resources and negatively impact the tasks you perform on your computer.
Network and server problems:
Connecting computers to a server will improve company productivity, as useful information can be accessed from any device. Setting up permissions and configuring networked computers is one of our specialties. We provide specialized IT maintenance for networks and servers.
