Sirsa
NEEDS
At Sirsa, we were at a point where we needed to strengthen our IT security to a higher level, and for this it was essential to find a provider that was close to us and generated total trust.
“We want a quick response to any problem at any time to minimize potential incidents.”
SOLUTION
To offer us the best solution, Apen had to conduct an audit to determine exactly where we stood. Their Premium maintenance plan, encompassing support, prevention, and corrective action, was perfect for achieving comprehensive improvement.
“The extensive hourly coverage of the Premium maintenance gives us a lot of confidence.”
Having a qualified technician who knows our company perfectly generates a lot of confidence.
BENEFITS
From the very beginning, we've seen an improvement in service. Having Apen as a partner has allowed us to completely forget about our IT needs with total peace of mind.
“Apen applies periodic preventative measures and annual reviews to anticipate future incidents.”
We now have control over the costs of our IT department at all times and we have also caught up technologically.
The telephone support that Apen offers us for this type of computer maintenance has saved us time and improved service.
