BSV
NEEDS
At Bsv electronics we wanted to improve the performance of our company's IT but we needed to know at all times what it was going to cost us.
“We want to reduce our incidents and have our IT spending under control at all times.”
Other very important priorities for us were to increase our performance, and for that it was essential to find a supplier that was close to us and completely trustworthy.
We were looking for a quick response to any incident, at any time.
SOLUTION
Apen conducted an IT audit and proposed an upgrade of the system to enable us to implement a comprehensive improvement plan.
“The extensive time coverage gives us a lot of confidence in the face of possible incidents.”
Having a qualified technician who knows our company perfectly creates a feeling of great confidence.
BENEFITS
We have gained in service from minute one and with total peace of mind…having Apen as a partner has meant that we can completely forget about our IT.
“Now we have control over the costs of our IT department at all times and we have also brought ourselves up to date technologically.”
For us, the telephone user support that Apen offers us in this type of IT maintenance is undoubtedly an added value.
“Apen does not implement periodic preventative measures and annual reviews to anticipate future incidents.”
