Apen is a company specializing in providing IT and technology services, such as... IT maintenance in Caldes de Montbui Among others, they always guarantee the best quality on the market, and they achieve this by collaborating with leading national brands, always thinking of all their customers to provide them with personalized service.
Personalized service is essential for all businesses, especially with a service like this one. IT maintenance in Caldes de Montbui Each company has its own teams and needs, so they must find the best plan for them. At Apen, we offer three different plans.
He IT maintenance in Caldes de Montbui The base package includes all necessary basic preventative services, up to two hours per year, telephone support with top-level remote services, and a large number of essential services for the smooth operation of your business, such as an annual audit with an improvement plan, equipment loans if required, a regular technician to build trust and get to know your business better, and an emergency service with a maximum waiting time of four hours.
In addition to these services, outsourced maintenance offers even better features, such as the ability to speak by phone at any time with top-tier remote support services, and you'll also have access to a technician and preventative maintenance services during the contracted hours. Another major difference of the plan is IT maintenance in Caldes de Montbui The above is that in this case inventory management and all travel are included, as long as it is within the previously established schedule.
Finally, we have the most complex plan, which is the Premium SPC maintenance (Support – Prevention – Corrective), in which we have all the services mentioned above but without a time limitation, meaning that all corrective and preventive services are included in the price, with a standard 5x10 hourly coverage.
Furthermore, we must bear in mind that all these services will be carried out by the large team of professionals at our company, Apen, who possess all the necessary training and knowledge to offer the best results to each and every one of our clients. Without a doubt, one of our main objectives is your satisfaction, so if you would like to know more about the IT maintenance in Caldes de Montbui or about any of the services we offer at our company, do not hesitate to contact us, as we will be happy to help you in any way we can.
