{"id":6613,"date":"2017-05-24T09:19:18","date_gmt":"2017-05-24T09:19:18","guid":{"rendered":"https:\/\/www.apen.es\/?p=6613"},"modified":"2025-03-04T10:44:42","modified_gmt":"2025-03-04T10:44:42","slug":"cambridge-school-apuesta-por-apen-para-la-gestion-de-su-informatica","status":"publish","type":"post","link":"https:\/\/www.apen.es\/en\/blog\/cambridge-school-apuesta-por-apen-para-la-gestion-de-su-informatica\/","title":{"rendered":"Cambridge School chooses Apen for its IT management"},"content":{"rendered":"

Jim Chillman<\/strong>, Cambridge in-company director<\/em>, He tells us about the current working relationship between his company and Apen<\/a><\/strong>\u2026 a success story of Maintenance Outsourcing<\/a>.<\/strong>
The company, Cambridge School<\/a><\/strong> which has 8 centers and 80 employees, had the need to outsource its computing<\/strong> in order to reduce their incidence.
 <\/p>\n\n\n\n

Customer needs<\/h2>\n\n\n\n

 
The main need I had Cambridge<\/a><\/strong> It was about being able to reduce their incidents by outsourcing their computing<\/strong>. All this without taking risks and with trusted technicians.
\u201cFor us, it was essential to have a single provider for all our IT needs.\u201d<\/em>.<\/strong>
It was very important to reinforce their security, and that meant having a quick response to any potential incidents.
 <\/p>\n\n\n\n

Solutions provided by Apen<\/h2>\n\n\n\n

 
Apen<\/a><\/strong> He implemented an improvement plan that involved a progressive upgrade of the computer infrastructure and presented a proposal that adapted to the possibilities of Cambridge<\/a><\/strong>.
\u201cWe are very happy with our coach from Apen, he is like another member of the team\u2026 he always goes the extra mile.\u201d<\/em>.<\/strong>
They have telephone support available to resolve issues almost immediately.
Thanks to the implementation of a "WIKI" where all the company's information resides, including inventory, common problems, basic instructions for repetitive actions, etc., response time is greatly reduced and the customer gains autonomy.
 <\/p>\n\n\n\n

Benefits for Cambridge<\/h2>\n\n\n\n

 
Apen<\/a><\/strong> has contributed to Cambridge<\/a><\/strong> There are several benefits, but surely the most important is that they have gained a lot in service.
\u201cWe are delighted with Apen\u2019s professionalism; we now have a technology partner that enhances our service.\u201d<\/em>.<\/strong>
These days, having a good technology partner<\/strong> It generates much more confidence and peace of mind for our company.<\/p>","protected":false},"excerpt":{"rendered":"

Jim Chillman, In-Company Director at Cambridge, tells us about his company's working relationship with Apen\u2026 a case in point\u2026<\/p>","protected":false},"author":4,"featured_media":6647,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[47,66],"tags":[129,215,48],"class_list":["post-6613","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apen","category-mantenimiento-informatico","tag-apen","tag-caso-de-exito","tag-mantenimiento-informatico"],"acf":[],"yoast_head":"\nCambridge School apuesta por Apen para la gesti\u00f3n de su inform\u00e1tica - 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