Meet
our team
The talent behind every solution.
Talent, experience
and teamwork
Professionals who join forces to achieve goals and make each project a reality.
Our functional areas
Helpdesk Technician
You will be the professional who provides personalized attention and quick solutions to our clients. Your goal is to ensure that users receive timely and effective technical support to resolve any issues.
Confidentiality and protection guaranteed
We guarantee the confidentiality of the whistleblower's identity.
Incident Management
You will register, prioritize, and track support requests.
Maintenance
You will perform preventive and corrective maintenance on equipment and systems, keeping them in perfect condition.
Advice
You will provide training and support to users, helping them to make the most of our technologies.
Monitoring
You will monitor the performance of our systems and networks to detect and prevent potential failures before they affect users.
Cybersecurity Technician
You will be the expert in charge of protecting confidential customer information and the integrity of computer systems, focusing our efforts on keeping data safe and protected against cyber threats, providing peace of mind to customers and ensuring the continuity of services.
Monitoring and analysis
You will constantly monitor our networks and systems to detect suspicious activity and potential threats.
Incident response
You will respond quickly to security incidents, mitigating risks and restoring security.
Implementation of security measures
You will install and configure security tools such as firewalls, intrusion detection systems, and antivirus software.
Vulnerability assessments
You will perform vulnerability analysis and penetration testing to identify and correct weaknesses.
Training and awareness
You will educate employees on good security practices and how to protect themselves against common threats such as phishing and malware.
Regulatory compliance
You will ensure that our security policies and practices comply with industry regulations and standards.
Printing Technician
You will be responsible for ensuring that customers have access to a reliable and efficient printing service, resolving any technical issues related to printers and copiers, thus guaranteeing customer satisfaction and the uninterrupted operation of printing equipment.
Installation and configuration
You will install and configure new printing equipment, ensuring that it is ready for immediate use.
Technical support
You will provide technical support to users, solving problems and ensuring continuous and efficient operation.
Implementation of security measures
You will install and configure security tools such as firewalls, intrusion detection systems, and antivirus software.
Maintenance and repair
You will perform preventive and corrective maintenance on printers, copiers, and other printing equipment to keep them in optimal condition.
Field Technician
You will be responsible for providing technical support directly at the location of the client's computer equipment or systems, resolving technical problems, installing and configuring equipment, performing preventive maintenance, and providing personalized advice.
Installation and configuration
You will perform the installation and configuration of hardware and software at our clients' locations.
Maintenance and repair
You will provide preventive and corrective maintenance to equipment and systems, ensuring their optimal operation.
Diagnosis and problem solving
You will diagnose and solve technical problems on-site, minimizing customer downtime.
Technical advice
You will provide support and training to users on the use and maintenance of the installed equipment.
Documentation
You will record all activities performed, including service reports and recommendations for future maintenance.
a3ERP Technical Support
You will be the professional specializing in providing technical assistance and customized solutions to our A3ERP software clients.
Technical support
You will provide support to users of the A3 management software, resolving doubts and technical problems through various channels (phone, email, chat).
User training
You will provide training to users on the use of the A3 software, helping them to optimize its use and take advantage of all its functionalities.
Diagnosis and problem solving
You will diagnose and troubleshoot software-related problems, minimizing customer downtime.
Implanter
You will be responsible for implementing enterprise systems, analyzing requirements, configuring software, migrating data, and providing support. You will work with clients and internal teams to ensure a successful transition during implementation.
Installation and configuration
You will perform the installation and configuration of systems and applications, ensuring that everything works perfectly from day one.
System integration
You will integrate new systems with the client's existing infrastructure, ensuring a smooth and seamless transition.
Support and troubleshooting
You will provide technical support during and after implementation, resolving any issues that arise to ensure customer satisfaction.
Programmer
You will be a key part of our team, working on exciting and challenging projects that directly impact the efficiency and success of our clients.
Software development
You will design, develop, and maintain applications and systems according to client or project requirements, using modern programming languages and agile methodologies.
Testing and debugging
You will perform thorough testing and code debugging to ensure the functionality and optimal performance of the applications, making sure they are free of errors and bugs.
Requirements analysis
You will collaborate with analysts and other team members to understand and analyze project requirements, translating client needs into clear technical specifications.
Code optimization
You will improve the efficiency and quality of the code by optimizing and using best programming practices, ensuring robust and scalable applications.
Commercial
You will be responsible for identifying sales opportunities, building customer relationships, negotiating terms and conditions, and closing deals. Our sales team specializes in various products: systems and cloud computing, hardware and microcomputers, printing, document management and virtual PBX, and ERP management software.
Customer management
You will manage a portfolio of existing clients, maintaining strong relationships and ensuring their continued satisfaction.
Product Presentation
You will present and promote our products and services, adapting your approach to the specific needs of each client.
Negotiation and closing of sales
You will negotiate terms and conditions, closing sales effectively and ensuring beneficial agreements for both the company and the customers.
Proposal development
You will create detailed and personalized business proposals, highlighting the benefits and added value of our solutions.
Opportunity tracking
You will track all sales opportunities, using CRM tools to manage and report progress.
Shop / Workshop
You will be a key part of the operation of our repair and customer service, helping to solve technical problems and offering the best technological solutions.
Equipment repair
You will diagnose and repair computers, laptops, printers, and other electronic devices, ensuring optimal performance.
Customer service
You will provide personalized attention to customers in the store, advising them on products and services that best suit their needs.
Sale of products
You will assist in the sale of computer equipment and accessories, offering recommendations and explaining the features and benefits of the products.
Installation and configuration
You will perform the installation and configuration of software and hardware, ensuring that the equipment is ready for immediate use.
Technical troubleshooting
You will help customers solve technical problems by providing effective and quick solutions.
Store
You will be responsible for managing and organizing our inventory, ensuring that products are always available and in perfect condition.
Goods receipt
You will receive and verify deliveries from suppliers, ensuring that the products match the orders and are in good condition.
Inventory management
You will maintain an accurate inventory record, using management systems to control product inflows and outflows.
Storage and organization
You will classify and store the products in an orderly and safe manner, optimizing warehouse space.
Order preparation
You will collect and pack the products for shipment, ensuring that delivery deadlines are met and that orders are complete and in good condition.
Quality control
You will inspect products for potential damage or defects, handling returns and claims as needed.
Administration
You will be essential to the smooth running of our daily operations.
Administrative management
You will perform daily administrative tasks such as updating records, handling correspondence, and filing documents.
Customer service
You will provide customer service both in person and by phone and email, resolving queries and handling requests.
Billing and collections
You will issue invoices, manage payments and collections, and keep accurate track of financial transactions.
Operations
You will be responsible for ensuring that all our projects are carried out efficiently and effectively, contributing to the overall success of the company.
Project Management
You will plan, coordinate, and supervise projects from inception to completion, ensuring that established objectives, deadlines, and budgets are met.
Resource management
You will allocate and manage human and material resources to ensure the effective execution of projects.
Operational control
You will monitor and control all daily operations, ensuring that processes are carried out efficiently and meet quality standards.
Troubleshooting
You will identify and solve operational problems, implementing effective solutions and preventing future incidents.
Communication and coordination
You will maintain fluid communication with all departments involved, coordinating efforts and ensuring alignment with strategic objectives.
Do you want to join our team?
If you are interested in any of the job openings, please send us your CV using the form.
Your information will be treated with the utmost confidentiality and used only to evaluate you for future job opportunities. It will be stored for a maximum of 24 months and then deleted.
