Servitec
HOW LONG HAVE YOU BEEN WORKING WITH APEN?
At Servitec we have been working with Apen for five years.
HOW DO THEY HELP YOU IN YOUR DAY-TO-DAY LIFE?
Apen handles the maintenance of the company's computers, printers, and servers. They also provide cybersecurity monitoring services and are our sole supplier for purchasing IT equipment.
WHY DO YOU TRUST THEM AS SUPPLIERS?
For their ability to offer solutions to the problems we have encountered, for their speed and involvement in resolving incidents, and for their pleasant, humane treatment.
DO YOU THINK APEN ADDS VALUE TO YOUR COMPANY? HOW DOES IT DO SO?
Computer systems are an essential part of our business; Apen guarantees business continuity in the face of any problems we may encounter.
WHAT NEED DID THEY FULFILL?
Above all, we wanted to improve the company's communications. We have mobile work teams and need them to be fast and reliable. We were very concerned about everything related to security because we can't afford to be caught off guard.
WHAT SOLUTION HAVE THEY GIVEN YOU?
Specifically, this latest update allows us to work remotely from home or at our clients' locations seamlessly and with maximum security. We've also noticed a significant improvement in connection speed.
WHAT BENEFITS HAS IT BROUGHT YOU?
Apen's proactive maintenance and cybersecurity services have allowed us to anticipate problems that could have caused downtime or errors in our systems.
In summary, we have gained peace of mind and confidence in the systems.
