Ibermascota

It is a distributor of pet food and accessories in the provinces of Barcelona and Girona. With a team of nine professionals, it offers a wide range of products for dogs, cats, rodents, birds, and fish, including well-known brands such as Select, NutriBest, and Megabone. It also provides sales services to specialty stores and personalized customer service. Founded in 2003, it is headquartered in La Roca del Vallès, Barcelona.

NEEDS

Ibermascota is a company with 10 years of experience dedicated to the sale and distribution of food products and accessories for pets of all kinds, and has a wide portfolio of products from recognized brands.

“The market was asking us for a dynamic, fast mobile business solution that would allow us to work without depending on an internet connection.”

For years, he has managed his business with Wolters Kluwer's comprehensive solution for SMEs, a3ERP, but he realized that his sales network required mobile technological support to improve his daily activity and, above all, customer service.

SOLUTION

Implementation of a3ERP | sales mobility, an app that allows your sales force to carry out commercial tasks from any mobile device and automatically synchronize them with a3ERP.

a3ERP | sales mobility can display images and videos of product catalogs in a dynamic and faster way, allowing you to work offline without depending on an internet connection.

BENEFITS

Salespeople save a lot of time by placing orders at the same time as the visit.

“Pre-ordering allows us to avoid mistakes and detect at the same time the possible entry of competing products.”

The geolocation of sales representatives allows monitoring of visits, seeing how they work and whether the routes are being tracked correctly.

“We have a powerful analytical tool with business intelligence that helps us design our business strategy.”

The information received from the generated statistics is immediate, allowing for a much more thorough analysis of the number of sales made and the number of visits.

Stories of digital transformation of our clients

“Apen brings great value to our company. They allow us to work calmly and efficiently, saving us resources that we would otherwise have to dedicate to solving technological problems. Their involvement allows us to focus on our core business.”

GECO Assessoria

a3ERP Implementation
“Having IT support helps us tremendously in our day-to-day operations. We can always count on them for incidents or new needs that arise. Thanks to them, everything always runs smoothly.”

BSLIGHT, SL

Cloud server solution
“They have helped us to create a homogeneous printing park with adapted and unified prices throughout the territory.”

Metropolitan Spain SL

Printer fleet optimizationPrice per copy
“Now we have a complete IT maintenance and service package all from the same provider. This makes our work much easier, saves us time, and gives us the peace of mind of knowing that any issues or improvements will be handled quickly and efficiently.”

Accessible

Printer fleet optimizationPrice per copy
“We have received excellent service from APEN, who have been professional at all times and have explained the project in a clear and understandable way for a basic computer user.”

Subministres Industrials Lliçà

Microsoft Office CollaborationSystems maintenance
“Thanks to their support, we feel better prepared, both in terms of infrastructure and knowledge, to face the digital challenges in the company.”

ROR Transport Operator, SL.

Microsoft Copilot
“We needed to implement better cybersecurity due to several recent issues, upgrade to a more advanced ERP system, and work in the cloud with Microsoft Office. Having the entire team of professionals on board was a real stroke of luck; they always adapted to the company's needs. A pleasure, as always. We're gradually expanding our services, which is a sign that you're doing a great job :)”

Eónica Solutions

Microsoft Office Collaborationa3ERP ImplementationPrinter fleet optimization
“Now we realize the savings, in time and money, that come from having a professional printing fleet managed by Apen.”

Duérmete online

a3ERP Implementation
“We needed to improve security, but we also had some more specific needs such as Wi-Fi printing.”

Arch

Price per copy
“All our technical problems disappeared from the very beginning, without increasing expenses and with state-of-the-art professional equipment.”

Ineco

Price per copy
“We want to have a consumables management and recycling system that meets our needs. We have improved our service and reduced our incidents from the very beginning.”

Instant

Price per copy
“To reduce our printing costs, we needed to find a completely trustworthy supplier to manage all of our company's printing.”

Bonestil

Price per copy

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