Busch Ibérica
HOW LONG HAVE YOU BEEN WORKING WITH APEN?
We have been working with APEN since approximately 2018. During this time, we have developed a relationship of trust with their team.
HOW DO THEY HELP YOU IN YOUR DAY-TO-DAY LIFE?
APEN provides us with invaluable support on a daily basis. Their technical team responds quickly and efficiently to any issues. Furthermore, we greatly appreciate their willingness to resolve problems remotely if we are unable to visit in person.
WHY DO YOU TRUST THEM AS SUPPLIERS?
They have demonstrated professionalism in every interaction and are willing to address any issue with dedication until it is fully resolved. This proactive and customer-oriented attitude is what makes us confident in their ability to meet our needs.
DO YOU THINK APEN ADDS VALUE TO YOUR COMPANY? HOW DOES IT DO SO?
APEN undoubtedly brings great value to our company. Their technical service ensures that both our Barcelona and Madrid branches can offer reliable printing services to our users. This translates into improved operational efficiency and customer satisfaction.
WHAT NEED DID THEY FULFILL?
APEN has primarily covered our needs related to solving technical problems and acquiring new printers.
WHAT SOLUTION HAVE THEY GIVEN YOU?
They have provided customized solutions in the form of printers that perfectly fit our operational and budgetary needs.
WHAT BENEFITS HAS IT BROUGHT YOU?
The ability to quickly resolve technical issues has allowed us to minimize downtime and maintain your productivity. Furthermore, having printers that function correctly has helped us improve the quality of our products and services, as well as optimize our operating costs.
