Bonestil
NEEDS
Bonestil's main objective was to reduce the number of its printing-related incidents.
Similarly, it needed to increase the quality of its services to achieve greater competitiveness.
“To reduce our printing costs, we needed to find a completely trustworthy supplier to manage all of our company's printing.”
The client needed to increase the quality of its services in order to achieve greater competitiveness.
SOLUTION
Apen presented us with a proposal that consisted of carrying out routine preventive checks on our equipment in order to anticipate possible incidents.
“We were looking for a level of printing advice that would suit our needs.”
An internal protocol was also implemented to have better user control.
BENEFITS
With Apen we have managed to completely stop worrying about our printing and at the same time we have gained in service quality.
“We have reduced our incidents from the very beginning and that has allowed us to improve our service.”
Another very important benefit is that we can now focus on our work without wasting time managing printing.
We can say that Apen anticipates potential problems, and this gives us a lot of confidence at all times.
