Success stories IT maintenance

Outsourcing of the IT department

Blancafort

It is a company in the hotel sector that manages the Hotel Blancafort Spa Termal, a four-star establishment located in La Garriga, Barcelona. With a team of 52 professionals, it offers wellness and relaxation experiences in a unique natural setting.

NEEDS

The company has computer equipment that operates 24 hours a day, 365 days a year.

“We needed someone to take care of the maintenance of all the equipment for us without us having to worry about anything.”

They had an IT department with two people who couldn't meet the needs of 100%. Furthermore, cost reductions led them to look for other alternatives that would meet the company's needs without affecting service.

SOLUTION

Apen provided the solution:

“He conducted an audit of the entire network and set up a ticketing service where daily incidents are managed.”

The biggest change has been the investment of time in prevention. We've improved a lot in managing unforeseen events.

BENEFITS

  • Cost reduction
  • Known and fair fee
  • System knowledge
  • User standardization
  • Preventive
  • Improvement plan
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Stories of digital transformation of our clients

“Apen brings great value to our company. They allow us to work calmly and efficiently, saving us resources that we would otherwise have to dedicate to solving technological problems. Their involvement allows us to focus on our core business.”

GECO Assessoria

a3ERP Implementation
“Having IT support helps us tremendously in our day-to-day operations. We can always count on them for incidents or new needs that arise. Thanks to them, everything always runs smoothly.”

BSLIGHT, SL

Cloud server solution
“They have helped us to create a homogeneous printing park with adapted and unified prices throughout the territory.”

Metropolitan Spain SL

Printer fleet optimizationPrice per copy
“Now we have a complete IT maintenance and service package all from the same provider. This makes our work much easier, saves us time, and gives us the peace of mind of knowing that any issues or improvements will be handled quickly and efficiently.”

Accessible

Printer fleet optimizationPrice per copy
“We have received excellent service from APEN, who have been professional at all times and have explained the project in a clear and understandable way for a basic computer user.”

Subministres Industrials Lliçà

Microsoft Office CollaborationSystems maintenance
“Thanks to their support, we feel better prepared, both in terms of infrastructure and knowledge, to face the digital challenges in the company.”

ROR Transport Operator, SL.

Microsoft Copilot
“We needed to implement better cybersecurity due to several recent issues, upgrade to a more advanced ERP system, and work in the cloud with Microsoft Office. Having the entire team of professionals on board was a real stroke of luck; they always adapted to the company's needs. A pleasure, as always. We're gradually expanding our services, which is a sign that you're doing a great job :)”

Eónica Solutions

Microsoft Office Collaborationa3ERP ImplementationPrinter fleet optimization
“Now we realize the savings, in time and money, that come from having a professional printing fleet managed by Apen.”

Duérmete online

a3ERP Implementation
“We needed to improve security, but we also had some more specific needs such as Wi-Fi printing.”

Arch

Price per copy
“All our technical problems disappeared from the very beginning, without increasing expenses and with state-of-the-art professional equipment.”

Ineco

Price per copy
“We want to have a consumables management and recycling system that meets our needs. We have improved our service and reduced our incidents from the very beginning.”

Instant

Price per copy
“To reduce our printing costs, we needed to find a completely trustworthy supplier to manage all of our company's printing.”

Bonestil

Price per copy

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