Servitec, a new satisfied cybersecurity customer

SERVITEC It is a company dedicated to MRO management in its broadest sense. From distribution to adding value through in-plant management for over 30 years.

“The speed with which incidents are handled gives us peace of mind knowing that our service will not be seriously compromised by a computer problem.”
Antonio Ruiz, ICT Director of SERVITEC

From Apen We have taken care to offer you different solutions to all those needs related to the technology. Antonio Ruiz tells us about his experience.

How long have you been working with APEN?

“At Servitec we have been working with Apen for five years.”

How do they help you in your day-to-day life?

“Apen handles the maintenance of the company’s computers, printers, and servers. They also provide us with cybersecurity monitoring services and are our sole supplier for purchasing IT equipment.”

Why do you trust them as suppliers?

“"For their ability to offer solutions to the problems we have encountered, for their speed and involvement in resolving incidents, and for their pleasant, humane treatment."”

Do you think APEN adds value to your company? How does it do so?

“Computer systems are an essential part of our business; Apen guarantees business continuity in the face of any problems we may encounter.”

What need did they fulfill for you?

“Above all, we wanted to improve the company’s communications. We have mobile work teams and we need them to be fast and reliable. We were very concerned about everything related to security because we can’t afford to be idle.”

What solutions have they given you?

“Specifically, this latest feature allows us to work remotely from home or at our clients' locations seamlessly and with maximum security. We've also noticed a significant improvement in connection speed.”

What benefits have they brought you?

“Apen’s proactive maintenance and cybersecurity services have allowed us to anticipate problems that could have caused downtime or errors in our systems.
In short, we have gained peace of mind and confidence in the systems.”

The best guarantee any company can offer is the level of satisfaction its own customers have. customers. In Apen We are aware of the importance of these opinions and have created a feedback process for our customers.

You can view all our success stories here.