Busch Iberica, another client content with our impression services

Busch Iberica It is a global company that offers state-of-the-art vacuum and overpressure technology worldwide.

“Consistency in service, always dealing with the same technicians, greatly facilitates communication and problem-solving
David Sanz, IT Manager at Busch Iberica

From Apen We have taken care to offer you different printing solutions. David Sanz tells us about his experience.

 How long have you been working with APEN?

“We have been working with APEN since approximately 2018. During this time, we have developed a relationship of trust with their team.”

How do they help you in your day-to-day life?

“APEN provides us with valuable support in our daily work. Their technical team responds quickly and efficiently to any problem. Furthermore, we greatly appreciate their willingness to resolve issues remotely if we are unable to visit in person.”

Why do you trust them as suppliers?

“They have demonstrated professionalism in every interaction and are willing to address any problem with dedication until it is fully resolved. This proactive and customer-oriented attitude is what makes us confident in their ability to meet our needs.”

Do you think APEN adds value to your company? How does it do so?

“APEN undoubtedly brings great value to our company. Their technical service ensures that both our Barcelona and Madrid branches can offer a reliable printing service to our users. This translates into improved operational efficiency and customer satisfaction.”

What need did they fulfill for you?

“APEN has primarily met our needs related to resolving technical issues and acquiring new printers.”

What solutions have they given you?

“They have provided customized solutions in the form of printers that perfectly fit our operational and budgetary needs.”

What benefits have they brought you?

“The ability to quickly resolve technical issues has allowed us to minimize downtime and maintain productivity. Furthermore, having printers that function properly has helped us improve the quality of our products and services, as well as optimize our operating costs.”

The best guarantee any company can offer is the level of satisfaction its own customers have. customers. In Apen We are aware of the importance of these opinions and have created a feedback process for our customers.

 You can view all our success stories here.