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SIRSA: Our customers' satisfaction is our best guarantee!
Currently the best warranty What any company can offer us is the level of satisfaction of its own customers. Apen We are aware of the importance of these opinions and have implemented a process to feedback for our customers.
With this post we want to share with you our latest success story of an implementation of a Premium maintenance to the company SIRSA.
SIRSA It is a leading company in the management of professional cleaning services and auxiliary services, backed by a long professional track record of sustained growth and recognized prestige in the sector.
We spoke with Oscar Gallardo, responsible for purchasing and general services of SIRSA, regarding the implementation of Premium maintenance in your company.
What needs did SIRSA have?
OG-In SIRSA We were at a point where we needed to strengthen our cybersecurity at a higher level, and for that it was essential to find a supplier that was close to us and generated a total confidence.
We wanted a quick response to any problem and at any time for reduce to the minimum possible incidents.
What solution has been provided?
OG-To offer us the best solution Apen He conducted an audit to determine exactly where we stood. Premium maintenance of support-prevention-corrective It's perfect for achieving a comprehensive improvement.
The wide hourly coverage of the Premium maintenance and the ability to have a qualified technician who knows our company perfectly generates a lot trust.
What benefits has SIRSA obtained?
OG-Now we're working hand in hand with a great technology specialist partner, capable of providing solutions for all our company's needs. From the very beginning, we have earned in service, to have Apen As a partner, they have allowed us to completely forget about our IT needs. total peace of mind. They are applying certain measures to us periodic preventive measures and annual checkups for anticipate future incidents. With the telephone support to the user who offers us Apen in this type of computer maintenance has made us to gain time and service.
We currently have our IT department's costs under control at all times, and furthermore We have caught up technologically.
We can conclude that if our company has to cover IT needs On a regular basis (due to the nature of its own business), it is time to consider hire a good IT maintenance…and in Apen, We have developed various packages of computer maintenance that perfectly adapt to the needs of our clients.
