Subministres Industrials Lliçà
“We have received excellent service from APEN, who have been professional at all times and have explained the project in a clear and understandable way for a basic computer user.”
Melissa Ujvari – Accounting Manager
WHAT WAS THE INITIAL NEED OR PROBLEM?
We wanted to improve the company's cybersecurity, have a more professional and reliable technical maintenance service, and upgrade our outdated printing system. Our goal was to work more efficiently, prevent incidents, and ensure compliance with current regulations.
WHAT SOLUTIONS HAS APEN PROVIDED YOU?
They offered us a comprehensive service: IT maintenance with fast and friendly support, specific cybersecurity improvements tailored to our structure, the implementation of Microsoft 365 to optimize teamwork, and a complete renewal of the printing system, adapted to our current needs.
WHAT CHANGES OR IMPROVEMENTS HAVE YOU EXPERIENCED?
We've significantly reduced technical issues and now work with much greater peace of mind. The overall feeling is one of security, efficiency, and confidence. Day-to-day operations are smoother, and the team can focus on their work without interruption.
HOW HAS YOUR EXPERIENCE OR DEALING WITH APEN BEEN?
Very positive. From the very beginning, the service has been professional and friendly. We especially appreciate their constant availability and ongoing support for any needs. Issues are resolved efficiently, and the team is always ready to suggest improvements that truly add value.
WHY WOULD YOU RECOMMEND APEN TO OTHER COMPANIES?
Because they have a highly skilled technical team with experience and a real capacity for response. Because their support is reliable and they are always close to the customer. And because they go beyond basic service: they analyze, understand, and improve every situation.
