“We needed to implement better cybersecurity due to several recent issues, upgrade to a more advanced ERP system, and work in the cloud with Microsoft Office. Having the entire team of professionals on board was a real stroke of luck; they always adapted to the company's needs. A pleasure, as always. We're gradually expanding our services, which is a sign that you're doing a great job :)”

WHAT WAS THE INITIAL NEED OR PROBLEM?

Our main needs were to improve IT security, have a reliable and local maintenance service, facilitate collaborative and remote work, optimize business management with a new ERP, update the printing system and ensure compliance with current regulations.

WHAT SOLUTIONS HAS APEN PROVIDED YOU?

APEN has offered us a set of integrated solutions that are very well adapted to our reality: continuous IT maintenance, cybersecurity reinforcement, implementation of Microsoft 365, implementation of a more efficient ERP, renewal of the printing system and support in regulatory compliance.

WHAT CHANGES OR IMPROVEMENTS HAVE YOU EXPERIENCED?

We have experienced a significant reduction in technical problems and a general sense of greater security and peace of mind. Furthermore, we have gained efficiency and productivity, improved internal organization, guaranteed legal compliance, and savings in time and resources in our operations.

HOW HAS YOUR EXPERIENCE OR DEALING WITH APEN BEEN?

The service has always been professional and friendly, with clear communication and prompt attention. The team has been available and consistent in their follow-up, instilling confidence and transparency. They have resolved issues efficiently and have been proactive in suggesting improvements and solutions. In short, we have felt very well supported.

WHY WOULD YOU RECOMMEND APEN TO OTHER COMPANIES?

For their professionalism, the technical expertise of their team, and the close, personalized service they offer. Also for their rapid response to any issues, the confidence they inspire in their technology management, and the quality and reliability of their solutions. We would also highlight their adaptability, proactivity, and the real improvements achieved in security, performance, and efficiency.