Success stories IT maintenance

Outsourced Maintenance

Cambridge School

It is a private educational institution with over 40 years of experience in language teaching and international training. With a staff of 90 professionals and 8 locations in Catalonia, it offers training programs in German, French, Italian, Chinese, Spanish, and Catalan for foreigners, using the Cambridge School methodology and preparing students for official exams.

NEEDS

Cambridge's main need was to reduce its IT issues by outsourcing its operations. All of this could be done without taking on any risks and with trusted technicians.

“For us, it was essential to have a single provider for all our IT needs..”

It was very important to reinforce their security, and that meant having a quick response to any potential incidents.

SOLUTION

Apen developed an improvement plan that involved a progressive upgrade of the computer infrastructure and presented a proposal that was tailored to Cambridge's capabilities.

“We are very happy with our coach from Apen, he's like another member of the team… he always goes the extra mile..”

They have telephone support available to resolve issues almost immediately.
Thanks to the implementation of a "WIKI" where all the company's information resides, including inventory, common problems, basic instructions for repetitive actions, etc., response time is greatly reduced and the customer gains autonomy.

BENEFITS

Apen has brought Cambridge several benefits, but surely the most important is that they have gained a lot in service.

“We are delighted with Apen's professionalism; we now have a technology partner that enhances our service..”

Today, having a good technology partner generates much more confidence and peace of mind for our company.

Download datasheet

Stories of digital transformation of our clients

“Apen brings great value to our company. They allow us to work calmly and efficiently, saving us resources that we would otherwise have to dedicate to solving technological problems. Their involvement allows us to focus on our core business.”

GECO Assessoria

a3ERP Implementation
“Having IT support helps us tremendously in our day-to-day operations. We can always count on them for incidents or new needs that arise. Thanks to them, everything always runs smoothly.”

BSLIGHT, SL

Cloud server solution
“They have helped us to create a homogeneous printing park with adapted and unified prices throughout the territory.”

Metropolitan Spain SL

Printer fleet optimizationPrice per copy
“Now we have a complete IT maintenance and service package all from the same provider. This makes our work much easier, saves us time, and gives us the peace of mind of knowing that any issues or improvements will be handled quickly and efficiently.”

Accessible

Printer fleet optimizationPrice per copy
“We have received excellent service from APEN, who have been professional at all times and have explained the project in a clear and understandable way for a basic computer user.”

Subministres Industrials Lliçà

Microsoft Office CollaborationSystems maintenance
“Thanks to their support, we feel better prepared, both in terms of infrastructure and knowledge, to face the digital challenges in the company.”

ROR Transport Operator, SL.

Microsoft Copilot
“We needed to implement better cybersecurity due to several recent issues, upgrade to a more advanced ERP system, and work in the cloud with Microsoft Office. Having the entire team of professionals on board was a real stroke of luck; they always adapted to the company's needs. A pleasure, as always. We're gradually expanding our services, which is a sign that you're doing a great job :)”

Eónica Solutions

Microsoft Office Collaborationa3ERP ImplementationPrinter fleet optimization
“Now we realize the savings, in time and money, that come from having a professional printing fleet managed by Apen.”

Duérmete online

a3ERP Implementation
“We needed to improve security, but we also had some more specific needs such as Wi-Fi printing.”

Arch

Price per copy
“All our technical problems disappeared from the very beginning, without increasing expenses and with state-of-the-art professional equipment.”

Ineco

Price per copy
“We want to have a consumables management and recycling system that meets our needs. We have improved our service and reduced our incidents from the very beginning.”

Instant

Price per copy
“To reduce our printing costs, we needed to find a completely trustworthy supplier to manage all of our company's printing.”

Bonestil

Price per copy

Your company can be ours
next success story

Every story begins with a conversation. Let's start yours.

Call us at 938 606 220 either
fill in the form contact


    Logo Apen

    Head Offices:
    Les Franqueses del Vallés

    Ribera del Congost, 48 • PI Congost, Sector V
    08520 Les Franqueses del Vallès • Barcelona

    View map

    Commercial Delegation:
    Barcelona

    Diagonal Avenue, 131
    08018 Barcelona

    View map

    View catalog
    info@apen.cat
    938 606 220

    Sign up for our newsletter

    We promise not to bombard you