Digital Kit
Process Management + AI
Solutions to digitize and automate your business processes, related to operational or productive aspects, equipped with artificial intelligence to optimize processes and streamline interactions and relationships with customers.
Solution for medium-sized businesses
- This solution includes consulting, licensing, installation, configuration, training, support, and maintenance.
- Digitization and/or automation of processes and workflows: you will have digitized and/or automated processes such as:
- Accounting/FinanceAccounts receivable/payable, asset management, and generation of closings and balance sheets, etc…
- Billing: automation of billing processes with the generation of quotes, delivery notes and invoices.
- InventoryForecasting, stock levels, shipments, distribution, returns and cancellations, etc…
- Purchases and payments: management of purchase orders and suppliers.
- Integration with various platformsThe solution will have APIs or Web Services for integration with other tools.
- UpdatableYou will have access to solution updates with new versions.
- ScalableIf your company grows or changes structurally, the solution will adapt to these changes.
- Compliance: You will be able to ensure compliance with the applicable regulations, specifically the Regulation governing the invoicing obligations of Royal Decree 1619/2012, as well as any other applicable regulations.
Associated AI component specifications
- Predictive Lead Scoring: The tool should use artificial intelligence to evaluate historical sales data and customer behavior in order to predict and highlight the most promising opportunities.
- Automation of meetings and tasksThe tool should automate the process of scheduling appointments with clients, as well as facilitate coordination between internal teams and clients.
- Automation of sales journeys«Artificial intelligence will need to automate tasks such as managing tasks and business opportunities; classifying emails and automatically responding to them; updating records and assigning tasks to the sales network.
- Integration with the Customer Management platform: availability of APIs or Web Services for the consolidation of information and data.
- Data, privacy and securityExisting commitments are respected, including GDPR and the data limits stipulated in the EC.
- Suppliers will ensure that AI systems intended to interact directly with individuals are designed in such a way that these individuals know they are interacting with an AI system.
- All suppliers must provide technical documentation, instructions for use, and comply with the Copyright Directive.
- Training in generative AI fundamentals in customer management: training to prepare employees on the functionalities described above, which will include:
- Digitization and/or automation of processes and workflowsYou will have digitized and/or automated processes such as:
- Basic principles: approach to current regulations and related ethical and security risks.
- Specific training inPredictive management of current, potential (leads) customers and opportunities, meeting automation, sales journey tasks (email classification, automatic response, record updates and task assignment to the sales network), chatbots (FAQs), intelligent document management.
- DurationThe training sessions will have a total duration of 20 hours over two months for each of the users defined by segment.
- Human instructorWhether in person or online, the training will be delivered by a human instructor available to the users. Completion Diploma: A certificate of acquired skills in AI in the field of customer management will be awarded upon completion of the training.
Price
10 users
15 users
Maximum amount of aid in the process management category
50 < 100 employees
€16,000 (10 users and a minimum of 3 with associated AI training)
€16,000 (10 users and a minimum of 3 with associated AI training)
100 < 250 employees
€19,000 (15 users and a minimum of 5 with associated AI training)
€19,000 (15 users and a minimum of 5 with associated AI training)
¿Which companies are the aid intended for? a non-refundable sum from the digital kit program?
The digital solutions provided by the Digital Kit are geared towards the needs of Small and medium-sized enterprises, micro-enterprises and self-employed workers, belonging to any sector or type of business. If the beneficiary company meets the conditions established in the terms and conditions of the Digital Kit aid call, it will be able to have a digital voucher to access the digitization solutions.
Check the requirements for beneficiary companies to access the bonuses
- For segments I, II and III, it must be a small business, micro-enterprise or self-employed person in accordance with the definitions in Annex I of Regulation (EU) No 651/2014 (a business employing fewer than 50 people and with an annual turnover or annual balance sheet total not exceeding €10 million)
- Not being in a situation of company in crisis.
- Be up to date with your tax and social security obligations.
- Not to incur any of the prohibitions provided for in the General Subsidies Law.
- Be registered in the census of the State Tax Administration Agency.
- Not to be subject to any outstanding recovery order following a previous decision by the European Commission.
- Do not exceed the minimum aid limit.
- Comply with the financial and effective limits defined by the different calls for proposals.
- To be registered with Acelera Pyme and have a Digital Maturity assessment according to the Digital Diagnostic Test available on the Acelera Pyme platform. (https://acelerapyme.gob.es/kit-digital // Self-diagnosis)
