{"id":22336,"date":"2021-02-26T18:40:18","date_gmt":"2021-02-26T18:40:18","guid":{"rendered":"https:\/\/www.apen.es\/?page_id=22336"},"modified":"2025-03-31T07:11:54","modified_gmt":"2025-03-31T07:11:54","slug":"suport-i-serveis-informatics","status":"publish","type":"page","link":"https:\/\/www.apen.es\/ca\/servei-de-manteniment-informatic\/suport-i-serveis-informatics\/","title":{"rendered":"Suport i Serveis Inform\u00e0tics"},"content":{"rendered":"<p>El suport i els serveis inform\u00e0tics inclouen totes les tasques necess\u00e0ries en proporcionar serveis de diagn\u00f2stic, resoluci\u00f3 de problemes, manteniment i reparaci\u00f3 a un ordinador o dispositiu similar. Permet als usuaris finals buscar i rebre serveis especialitzats de manteniment i administraci\u00f3 d&#039;ordinadors, ja sigui localment des de casa o oficina o remotament a trav\u00e9s d&#039;Internet.<\/p>\n\n\n\n<p>Les operacions de suport i serveis inform\u00e0tics es proporcionen mitjan\u00e7ant la contractaci\u00f3 d&#039;un grup d&#039;especialistes t\u00e8cnics especialitzats i preparats per a les tasques de reparaci\u00f3\/suport inform\u00e0tic. L&#039;assist\u00e8ncia inclou des d&#039;operacions generals d&#039;un ordinador i el vostre programari, maquinari o problemes de xarxa relacionats.<\/p>\n\n\n\n<p>En l&#039;actualitat, poden passar alguns problemes on no cal la pres\u00e8ncia f\u00edsica del t\u00e8cnic, per la qual cosa ja sigui que la persona estigui treballant des de la seva oficina o de forma remota, poden trobar la soluci\u00f3 sense el trasllat del t\u00e8cnic. El suport i serveis inform\u00e0tics presencial resol problemes operant f\u00edsicament lequip, mentre que el suport remot generalment requereix iniciar sessi\u00f3 a lordinador de lusuari final per analitzar la consulta o el problema. El suport inform\u00e0tic interactiu tamb\u00e9 pot incloure orientaci\u00f3 per tel\u00e8fon, correu electr\u00f2nic o xat. Tot dependr\u00e0 del tipus dincid\u00e8ncia que es presenti.<\/p>\n\n\n\n<p>Un bon servei de suport i serveis inform\u00e0tics no nom\u00e9s disposa d&#039;un equip d&#039;experts en la mat\u00e8ria, sin\u00f3 tamb\u00e9 una disposici\u00f3 de 24 hores, els 365 dies de l&#039;any, per a casos d&#039;emerg\u00e8ncia, amb capacitats i certificats t\u00e8cnics de servei inform\u00e0tic estan disponibles per resoldre els desafiaments de suport inform\u00e0tic de la vostra empresa.<\/p>\n\n\n\n<p>Tant grans empreses com PIMES poden treballar amb prove\u00efdors de suport i serveis inform\u00e0tics per tenir seguretat completa que els seus problemes seran solucionats de forma r\u00e0pida i eficient. En els casos de petites i mitjanes empreses, es poden crear plans especials, fets a mida, on se solucionen les necessitats espec\u00edfiques, alhora que es mantenen dins del pressupost.<\/p>\n\n\n\n<p>\u00c9s important a l&#039;hora d&#039;escollir un equip de suport i serveis inform\u00e0tics es tingui una comunicaci\u00f3 des de l&#039;inici, on l&#039;empresa comunica les necessitats que t\u00e9, ja sigui de manera urgent o plans a mitj\u00e0 o llarg termini. Un cop s&#039;informen els requisits, s&#039;estableix un pla de treball amb una proposta que aporti tot all\u00f2 necessari per al negoci i pugui ajudar a l&#039;efici\u00e8ncia i la millora dels serveis interns i per als clients.<\/p>\n\n\n\n<p>A l&#039;hora d&#039;escollir una opci\u00f3 per al suport i serveis inform\u00e0tics per a la vostra empresa, sense importar el sector on es desenvolupi, no dubteu a posar-vos en contacte amb nosaltres per oferir-vos les solucions que podem posar a la vostra disposici\u00f3.<\/p>","protected":false},"excerpt":{"rendered":"<p>El soporte y servicios inform\u00e1ticos incluyen todas aquellas tareas necesarias al proporcionar servicios de diagn\u00f3stico, resoluci\u00f3n de problemas, mantenimiento y reparaci\u00f3n a una computadora o dispositivo similar. Permite a los usuarios finales buscar y recibir servicios especializados de mantenimiento y administraci\u00f3n de computadoras, ya sea localmente desde su hogar u oficina o de forma remota&#8230;<\/p>","protected":false},"author":4,"featured_media":0,"parent":8965,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-servicio-informatico.php","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-22336","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soporte y Servicios Inform\u00e1ticos - Apen Inform\u00e1tica<\/title>\n<meta name=\"description\" content=\"\u00a1Soporte y servicios inform\u00e1ticos! 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