{"id":14987,"date":"2019-10-24T06:40:08","date_gmt":"2019-10-24T06:40:08","guid":{"rendered":"https:\/\/www.apen.es\/?page_id=14987"},"modified":"2025-07-18T07:06:41","modified_gmt":"2025-07-18T07:06:41","slug":"erp","status":"publish","type":"page","link":"https:\/\/www.apen.es\/ca\/glosario-de-informatica\/erp\/","title":{"rendered":"ERP. Tot el que necessites saber\u2026"},"content":{"rendered":"

QU\u00c8 \u00c9S UN ERP?<\/h2>\n\n\n
\n
\"\"<\/figure>\n<\/div>\n\n\n

Quan ens referim a ERP volem dir, Enterprise Resource Planning, que tradu\u00eft vol dir \u201cplanificaci\u00f3 de recursos empresarials\u201d. ERP \u00e9s un programa intern de producci\u00f3, distribuci\u00f3 i recursos humans de l'empresa, \u00e9s a dir, un programa que centralitza totes les activitats de l'empresa.<\/p>\n\n\n\n

ERP tamb\u00e9 \u00e9s conegut com \u201cback office\u201d<\/strong>, que s'ocupa dels temes administratius interns, o \u201cfront office\u201d<\/strong>, que realitza operacions relacionades amb atenci\u00f3 al client.<\/p>\n\n\n\n

Perqu\u00e8 un ERP sigui considerat com a tal han de complir aquestes atribucions: ha de ser integral <\/strong>(administrar tots els aspectes de l'empresa), modular<\/strong> (dividir-se segons els departaments de l'empresa) i adaptable<\/strong> (emmotlleu-vos segons l'activitat de l'empresa)<\/p>\n\n\n\n

El prop\u00f2sit d'aquest programa \u00e9s ajudar els clients de l'empresa, podent solucionar els seus problemes en el menor temps possible, aix\u00ed com manejar tota la informaci\u00f3 per poder fer una bona presa de decisions.<\/p>\n\n\n\n

CREACI\u00d3 DE L'ERP<\/strong><\/h3>\n\n\n\n

El 1990 Gartner, una empresa consultora i de recerca de tecnologies, va crear el terme ERP per donar resposta a una necessitat cada vegada m\u00e9s recurrent a les empreses, augmentar la productivitat i optimitzar el temps. <\/strong>A partir del 2000<\/strong> amb la introducci\u00f3 a l'euro, les empreses veien l'oportunitat d'adoptar el sistema ERP deixant enrere antigues pr\u00e0ctiques, ja que l'entrada a una nova era comportava problemes nous que nom\u00e9s un sistema millorat podria solucionar.<\/p>\n\n\n\n

M\u00d2DULS ERP<\/strong><\/h3>\n\n\n\n

M\u00f2dul de recursos humans:<\/strong> Ajuda en la contractaci\u00f3 de nous empleats, tamb\u00e9 fa el seguiment del rendiment dels treballadors. Amb aquest m\u00f2dul el treballador pot consultar i verificar les hores treballades, gestionar peticions de permisos, fer n\u00f2mines o enviar enquestes o not\u00edcies dinter\u00e8s per motivar la participaci\u00f3 dels empleats.<\/p>\n\n\n\n

M\u00f2dul d'inventari: <\/strong>S'encarrega del proc\u00e9s de compra i venda. Es fa un seguiment d'exist\u00e8ncies, informes d'unitats i localitzaci\u00f3 dels articles del magatzem.<\/p>\n\n\n\n

M\u00f2dul de compres: <\/strong>Porta a c\u00e0rrec tots els de prove\u00efment de productes o mat\u00e8ries primeres. Amb aquest m\u00f2dul podem fer una llista de prove\u00efdors, articles, an\u00e0lisis de pressupostos, ordres de compra, seguiments darticles i actualitzaci\u00f3 dexist\u00e8ncies.<\/p>\n\n\n\n

M\u00f2dul de vendes: <\/strong>Inclou informe i an\u00e0lisi, acceptaci\u00f3 de comandes i generaci\u00f3 de factures.<\/p>\n\n\n\n

M\u00f2dul financer: <\/strong>Automatitza i simplifica tot el proc\u00e9s de comptabilitat, aix\u00ed es redueixen els possibles errors i costos.<\/p>\n\n\n\n

M\u00f2dul de producci\u00f3: <\/strong>Facilita el seguiment de producci\u00f3, control de mat\u00e8ries primeres i avaluaci\u00f3 de qualitat de productes.<\/p>\n\n\n\n

M\u00f2dul de gesti\u00f3 de relaci\u00f3 amb els clients (CRM): <\/strong>Aquest m\u00f2dul incrementa notablement les vendes, ja que millora la relaci\u00f3 amb els clients. Aquesta eina permet ajuntar informaci\u00f3 del client de manera que latenci\u00f3 sigui personalitzada i feta a mida.<\/p>","protected":false},"excerpt":{"rendered":"

\u00bfQUE \u00c9S UN ERP? Cuando nos referimos a ERP queremos decir, Enterprise Resource Planning, que traducido quiere decir \u201cplanificaci\u00f3n de recursos empresariales\u201d. ERP, es un programa interno de producci\u00f3n, distribuci\u00f3n y recursos humanos de la empresa, es decir, un programa que centraliza todas las actividades de la empresa. ERP tambi\u00e9n es conocido como \u201cback office\u201d,…<\/p>","protected":false},"author":4,"featured_media":0,"parent":6185,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing-glosario.php","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-14987","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nERP. 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